How to Fix Microsoft Teams if it doesn’t work? Try these tips!

Microsoft Teams is currently a must-have application for video conferencing and online meetings with colleagues or friends.

Microsoft Teams also faces problems. There can be several reasons why Microsoft Teams stops working. The most common problems are; internet connection issues, faulty or corrupted system files, and a corrupted Microsoft Teams app.

Microsoft Teams is known as “Chat” in Windows 11. Chat is located in the taskbar. Some users report that when they click on “Chat” in the taskbar, Microsoft Teams then crashes on the computer. A restart is then needed to make Microsoft Teams function again.

So the problems with Microsoft Teams vary quite a bit. In this article, you will read 8 different solutions to solve a Microsoft Teams problem.

Microsoft Teams not working? Try these tips!

It is essential to check several things before you start with the tips in this article.

Is the internet working correctly?

Make sure you have an internet connection through your computer. Your computer must have a stable Wi-Fi internet connection to communicate with the Teams servers at Microsoft.

Check Microsoft Teams status

In addition to the internet connection check, check the Microsoft Teams status page to make sure there are no issues with the Microsoft Teams service.

Restart Microsoft Teams

The first thing you can do once you have checked all of the above is restart the Microsoft Teams app. If Teams is not working correctly, restarting it can help resolve this issue.

Click on the up arrow in the taskbar to the left of the time and date. Then right-click on the Microsoft Teams icon and click Quit.

Quit Microsoft Teams app

Next, click the magnifying glass or search bar in the taskbar and search for “Teams.” Then click on the Microsoft Teams result to reopen Microsoft Teams.

Reopen Microsoft Teams app

Update Microsoft Teams to the latest version

If Teams does work and you can log in but are experiencing other problems, you may want to update Teams to the latest version.

Each new version of Teams provides new features and solutions to problems. So updating Teams may solve problems.

Open Teams, click “Update” in the upper right corner to install the latest version of Teams on your PC.

Update Microsoft Teams app

Remove the Microsoft Teams cache files

Cache are temporary files that apps keep to load settings or parts of the app faster. Microsoft Teams also keeps several caches. You can delete this cache to solve problems.

Open File Explorer. In the address bar of File Explorer, type: %appdata%

Then navigate to the “Microsoft” folder and then to “Roaming.” Finally, right-click on the “Teams” folder and click delete. If you can’t delete the files, quit the Teams app first.

Now check if you can start the Teams app and if the problem is solved.

Restore the Microsoft Edge WebView2 Runtime app

Some users report that restoring “Microsoft Edge WebView2 Runtime” helps resolve issues with Microsoft Teams.

Right-click on the Start button. Click on “Apps and Features” in the menu. Next, search for “Microsoft Edge WebView2 Runtime” and click the 3 vertical dots next to the app name in the list of installed apps.

Microsoft Edge WebView2 Runtime

In the menu, click on Modify. Then click “Repair” to repair Microsoft Edge WebView2 Runtime installation.

Repair Microsoft Edge WebView2 Runtime

After this, launch the Teams app.

Repair the Microsoft Teams app

Microsoft has built-in a feature for several of its own apps to be able to repair apps. This includes the Teams app. Repairing the Teams app will re-download and restore files. So if Microsoft Teams is not working, then repair is a solution.

Right-click on the Start button. Click on “Apps and Features” in the menu. Next, search for “Microsoft Teams” and click on the 3 vertical dots on the right. In the menu, click on “Advanced Options.”

Microsoft Teams advanced options

Navigate down a bit until you get to “Reset.” If this app is not working correctly, we can try to fix it. However, nothing will happen to the app’s data.

Then click on the “Repair” button.

Repair Microsoft Teams app

Reset the Microsoft Teams app

If repairing also didn’t help, you can also reset Microsoft Teams. The app’s data will then be removed, and the app will be restored to default values.

Right-click on the Start button. Click on “Apps and Features” in the menu. Next, search for “Microsoft Teams” and click on the 3 vertical dots on the right. In the menu, click on “Advanced Options.”

Microsoft Teams advanced options

Then click the “Reset” button to reset Microsoft Teams with data loss.

Reset Microsoft Teams app

I hope that you managed to solve problems with Microsoft Teams with the above tips. Thank you for reading!

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