Unfortunately, it often happens that Windows update gets stuck. You will not see an error message immediately. Still, Windows updates will get stuck at 0% or 100% when downloading or installing updates.
This error occurs regularly on both Windows 10 and a Windows 11 PC. Several problems may underlie this error. In this article, I will offer you some standard solutions that you can try first before moving on to a more technical solution within Windows.
The first thing you should check is a stable internet connection. Updates to Windows are first downloaded before they are installed by Windows. If you cannot download an update entirely, then the Windows update server will keep trying until it does. You will then see that the downloading of updates is stuck at a certain percentage, usually 0%.
If you see this in the Windows update settings, you need to reboot the computer, router, or modem. You can do this by turning off the computer or disconnecting the router/modem from the power for 10 seconds. This way, you restore the internet connection, and the updates may be downloaded.
Also, check that the PC is connected to the Internet through a stable Wi-Fi connection. You are not connected to a restricted network such as possibly a work environment (company network) or a public Wi-Fi network. These networks may be able to restrict connection to Microsoft servers due to firewall settings. As a result, your computer may not be able to download updates.
Another common update problem is that there is not enough disk space available on the disk on which the Windows updates are downloaded. This is usually the primary C drive. Ensure you have at least 10 Gigabytes of free space available for downloading, extracting, and installing Windows updates.
Should you have checked all these, and the Windows update remains stuck for your idea? Then wait and see. In general, the rule is that if the Windows update still hasn’t installed the updates after 2 hours, then you can try the following solutions. Restarting the PC should also be something you should have tried.
How to fix Windows update stuck on 0% or 100%?
The first thing you should try is to use the troubleshooter to fix the update problem. This is the most user-friendly way to update problems in Windows 10 and Windows 11.
Windows will use the troubleshooter to check if all services and files are available to download and install the update.
Windows update troubleshooter
Right-click on the Start button. In the menu, click on Run. In the Run window type:
control.exe /name Microsoft.Troubleshooting
Next, click on “Other Troubleshooters” and then at “Windows update” click on “Run”.
Follow the steps in the troubleshooter to resolve the Windows update problem. If problems are found with the update service, then all recovery actions are performed by Windows itself.
Reset the Windows Update service
Windows downloads update files to your computer. Windows does this through two “services” and the files are placed in a temporary “SoftwareDistribution” folder. Generally, emptying the “SoftwareDistribution” folder solves update problems.
However, you must first stop two services to empty this folder and only then empty the folder. Windows update will start downloading and installing the update files if the folder is empty. So this is a Windows update reset action.
Right-click on the Start button. Then click on Run in the menu. In the Run window type: services.msc.
You will now open the Windows services. Look for the first service called “Background intelligent transfer service” in the list of services.
Right-click on it and click on “Stop” from the menu. If the “Background intelligent transfer service” service is stopped, continue.
Now you will look for the second service to stop. This is the “Windows Update” service. On this service, also right-click and click “Stop” from the menu. Both services are now stopped.
Now open the File Explorer and go to the folder:
Select all the files and folders in the software distribution folder and delete everything. So completely empty the software distribution folder.
Now go back to the Windows update settings and look for new updates again. If any updates are available, Windows update will notify you, and these updates will be downloaded again and reinstalled.
I hope to have helped you with this. Thank you for reading!
Read more: a Complete how to fix Windows update error(s) guide.